Refund policy

We have a 30-day return policy, which means you have 15 days after receiving your item to request a return.

Original shipping costs not returnable. Shipping costs to return items is customers responsibility. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, smoke free and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, Contact the store at theeducatedotternashville@gmail.com  or call 812-837-2011. If return approved you can ship the item back to P.O. Box 771, Nashville, Indiana 47448 or 59 E. Main Street, Suite F, Nashville, IN 47447.  Items sent back to us without contacting store first may not be accepted.

You can always contact us for any return question at theeducatedotternashville@gmail.com or call 812-837-2011.

Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like  custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take a few days for your bank or credit card company to process and post the refund too.